User guides

AAD/O365 connection offline - can't create or access AAD charts

This guide will help you past the "AAD/O365 connection offline - click here to authenticate and enable" message.

Note: You can ignore this step if you do not wish to create charts from the Microsoft Entra ID data source. You can also resolve this issue at a later date without any loss of service to the non-AAD data sources i.e. SharePoint User Profile Service, SharePoint List, Excel, Manual, SQL Server.

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