User guides

SharePoint Offline error - can't create or access SharePoint UPS/List charts

This guide will help you past the "SharePoint offline - connect to TeamOrgChart via SharePoint to resolve" error message. You will likely receive this message based on one of two scenarios:
  1. You have signed up for TeamOrgChart through the Microsoft Entra ID route but not yet through the SharePoint signup process
  2. You have already authenticated through the SharePoint route but have not logged in to TeamOrgChart through your SharePoint tenant, so no connection to SharePoint has been established.

Note: You can safely ignore this message if you do not wish to create charts from the SharePoint User Profile Service or from a SharePoint List. You can also resolve this issue at a later date without any loss of service to the non-SharePoint data sources i.e. Active Directory, Excel, Manual, SQL Server.