User guides

Configuring profile pictures in TeamOrgChart

This guide details the options available and steps required to configure TeamOrgChart to display user profile pictures.
User profile picture storage in Office 365 is complicated. Copies of the profile pictures are stored in Active Directory (AD) on-premises, Azure Active Directory (AAD), Exchange Online (EXO), SharePoint Online (SPO).
Breaks within the Office 365 synchronization processes can cause pictures to become out of sync or simply to not show at all. In addition there are constraints around browsers (typically, IE11) that can cause other issues when displaying images.
For more information regarding picture synchronisation in Microsoft Office 365 please refer to this guide: